Under the overall guidance of the Head of Office (HoO) in Bratislava and the direct supervision of the National Labour Migration Programme and Private Sector Engagement Officer and the Migration Information Centre (MIC) Manager and in collaboration with other team members, the incumbent will be responsible for work and social counselling services of the IOM Migration Information Centre (MIC), supporting the labour mobility and integration of migrants under the Recovery and Resilience Plan of Slovakia (MIC RRP).
Core Functions / Responsibilities:
1. Provide employment, social and first steps counselling to clients including further outreach activities related to social and labour inclusion of migrants;
2. Provide case management and advise on further outreach activities related to social and labour inclusion of clients;
3. Prepare records on individual cases, performs case management and maintain client’s folders;
4. Organize outreach activities, including community events, workshops, appearances and other communication opportunities;
5. Participate in the delivering of capacity building workshops/trainings;
6. Organize MIC RRP low-threshold open Slovak language courses and socio-cultural orientation, information and counselling courses/events “Welcome to Slovakia”;
7. Support elaborating materials for the socio-cultural orientation, information and counselling courses/events “Welcome to Slovakia” for the relevant target group and respective materials;
8. Organize outreach activities towards the private sector, educational and research institutions and other actors;
9. Organize outreach virtual meetings with Slovak communities abroad, relevant potential foreign workers and international students, researchers and others;
10. Support the provision of grants for education and re-qualification courses, specific education opportunities/classes/recognition of education and qualification for clients; including processing of the applications, individual monitoring of each assigned course, co-operation and selection of course providers, promotion of the grants;
11. Establishes and/or maintains contacts with migrant communities;
12. Support establishing the cooperation with local and regional institutions, employers, relevant governmental, non-governmental entities as well as other international organisations and local NGOs on project activities;
13. Assist in preparing training and information materials for target group in Slovak and English;
14. Monitor and update MIC website, including insertion of updates, newsletters, social media posts/blogs;
15. Assist in preparation of reports, briefings, background information, narratives and statistical analysis to evaluate and review project progress;
16. Assist in the preparation of periodic and final reports to the donor, including filing and preparation of supporting documentation;
17. Gather and archive data, information and supporting documentation necessary for the project implementation;
18. Perform general office maintenance tasks including correspondence, market surveys; logistics, and procurement of technical equipment and office supplies.
19. Act as interpreter/translator (Slovak-English, English-Slovak and other foreign languages if appropriate);
20. Perform such other duties as may be assigned by Head of Office or the immediate supervisor.
University degree in Social Work, Psychology, Social Science or a related field from an accredited academic institution, with at least three years of relevant professional experience, preferably in similar roles;
OR
Completed High School degree from an accredited academic institution, with at least five years of relevant working experience, preferably in similar roles.
Experience in employment counselling, educational activities, community outreach or similar field work;
Experience in working with communities, governments, civil society and the private sector;
Experience in marketing/communications, including website content, newsletters, social media posts/blogs;
Experience in preparing and delivering trainings;
Experience in writing and editing of articles and reports;
Experience in HR /relocation is an advantage;
Experience with Student mobility or mobility of researchers is an advantage;
Experience in community outreach, cultural mediation or similar is an advantage;
Experience in working with migrants, migration management, and international migration issues is an advantage;
Experience in social, labour and migration law of the Slovak Republic and human rights law is an advantage.
Strong interpersonal skills with a commitment to provide respectful, culturally-competent communication, including an awareness and acceptance of cultural differences;
Strong written and verbal communication skills and ability to effectively communicate with a team.
Fluency in English and Slovak (oral and written);
Knowledge of another foreign language (Russian, Ukrainian, Spanish, Arabic, etc.) is an advantage.
The incumbent is expected to demonstrate the following values and competencies:
Values - all IOM staff members must abide by and demonstrate these three values:
• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies – behavioural indicators level 1
• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.
Employee perks, benefits
General Staff (GV, UN Salary Scale valid for the Slovak Republic since 1 Jan 2009). Step one of the salary scale corresponds to brutto 1490 EUR per month (net payment of 1309 EUR - income is exempted from taxation).
Type of appointment: One Year Fixed Term Contract with possibility of extension.
6 weeks of paid annual leave per year.
24 days of paid sick leave per year.
Special medical insurance.
UNJSPF pension scheme.
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.