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Ľudmila Jakubíková

Ľudmila Jakubíková

COO @ Liga za duševné zdravie SR

Slovenská technická univerzita v Bratislave

Slovensko

Viac o mne

Svet bude taký, aký si ho spravíme, máme to v rukách...

Kľúčové slová o mne

# leadership # duševné zdravie # mental health # výber kariéry # sebarozvoj # zmena kariéry # zmena k lepšiemu # odvaha

Pracovné skúsenosti

COO @ Liga za duševné zdravie SR

2022 - súčasnosť

Head of Retail ntw, D2D and Trainings @ Slovak Telekom

2019 - 2022

Head of Customer Insights Section @ Slovak Telekom & T-Mobile Czech Rep

2019 - 2019

Customer Experience Improvement

Director of Customer Service B2C @ Slovak Telekom

Bratislava

2016 - 2019

Senior Manager for Call Centers and Back Offices @ Slovak Telekom

Bratislava, Slovakia

2011 - 2016

Senior Manager for Operations Support in Customer Service @ T-Mobile Slovensko

2006 - 2011

CS reporting, controlling, quality monitoring and standards, coaching, planning and analysis, budget controlling

Senior Manager for Sales Support @ T-Mobile Slovensko

2002 - 2004

sales reporting, controlling, procedures, training, projects

audit manager @ PricewaterhouseCoopers

1995 - 2000

Vzdelanie

Slovenská technická univerzita v Bratislave

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