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MS Windows Platform Manager

flexi
The FLEXi factor is appreciated, for example, by working mothers with small children, project managers or students.
windows
Endpoint
Location:
homeoffice
Work time:
flexible
Job type:
Full-time
Collaboration:
permanent
Salary:
from 2700 € / mon
The salary listed for this position represents the starting point, and the final offer will be determined based on your experience and specific requirements.
Last update: 12. 2. 2024

Job description

MS Windows Platform Manager  

We are looking for a person to help the team as Platform Manager for Commercial Insurance. We are team of 4 that are managing all IT delivery to selected EMEA countries (France, Belgium, Netherlands, Sweden, Denmark, Finland, Norway, South Africa and Bahrain, managing key Zurich suppliers to deliver IT services to all users in the countries, overall around 800 Users. 

Our team members are based in UK, Slovakia and Netherlands but closely working with Swiss headquarters and the selected countries in Europe. 

As a MS Windows Platform Manager, your main responsibilities will involve: 

  • Follow procedures and quality standards, monitoring these against agreed targets.

  • Manage full QA Lifecyle for global software components, coordinating testing, profile updates

  • Support incident and problem management process with strong problem solving and root cause analysis skills.

  • Identify and follows up on actions needed to address performance/quality issues.

  • Build relationships with internal IT service providers and identify gaps where IT services do not meet the business service levels (performance & quality) and recommend actions to close the gaps.

  • Participate in Project for the selected EMEA Countries

  • Support creation of Software packages in coordination with business and supplier. This includes documentation, coordinate with supplier, test, catalogue management)

  • Manage small, medium and large scale SW and policy deployments

  • Create and maintain custom reports using available tools – Nexthink, Intune

  • Support change management compliance and approval process.

  • Support vulnerability management & security compliance review processes, including reporting and actions.

Who are we looking for

As a MS Windows Platform Manager, your skills and experience will ideally include:  

Technical

  • Windows System Engineer with very good knowledge of MS Intune / O365 / Virtualization

  • Working knowledge of Cloud platforms such as Entra ID and Azure

  • PowerBI reporting would be a bonus

  • Nexthink or any other monitoring knowledge 

Softskills

The candidate will be in close contact with the business therefore

  • Must be collaborative, approachable

  • Able to set realistic expectations

  • Able to prioritize work and co-ordinate activities

  • A hands-on personality with the proven ability to take on and affect change

  • Effective prioritization of tasks 

Languages

  • Fluent in English is a must

  • Any other language of the selected countries above is a plus 

Certification

Preferred        

  • ITIL Foundation/Intermediate certification or equivalent

  • Endpoint Administrator 

Experience

  • 2 or more years are required in the field of IT Service Management

  • Working knowledge of Windows Modern management: Intune

  • Experience based on best practice frameworks such as ITIL or COBIT

  • Working knowledge of Cloud platforms such as Entra ID and Azure

  • Experience with Time and Task management techniques ensuring no tasks are forgotten or not done within the required time

Why should you choose us

Apart from monthly salary offer and a yearly bonus we offer benefits package which includes: 

Working time benefits
Personal days off, Concentrated work week, Additional vacation, Home office, Extra days off at occasion of childbirth, Sabbatical leave 

Monetary benefits
Life insurance from Zurich Austria, Compensation for salary loss during sick leave, 3rd pension pillar contribution, Risk Life Insurance, Meal contribution on top of the legally required minimum, Years of service bonus, Wedding bonus, Baby bonus

Other benefits
Edenred electronic cafeteria, Public Transport contribution, Maternity leave benefits, Company and team events, Free parking at the office building, Massages in the office

Learning/Development
Professional Certifications, Online Education Portals, Extensive Onboarding program, Strengths based culture (GALLUP)
 

About us

At our company, we recognize the importance of fostering an open-minded, safe and inclusive environment for everyone. We stand with diversity and respect different backgrounds and lifestyles. That's why we've implemented numerous initiatives to ensure our employees feel comfortable, accepted and respected at all times.

Language proficiency

  • English - C1 - advanced

Details

Start date

ASAP (by agreement)

For whom

  • Professional

About organization

Zurich Insurance Company Ltd, organizačná zložka

Zurich Insurance Company Ltd is a leading multi-line insurer that serves its customers in global and local markets. With about 53,000 employees, it provides a wide range of property and casualty, and ..
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