Trademark Apprentice

As a fast-growing legal-tech company, our goal is to make clients feel satisfied and offer them the best possible user experience.

We are looking for someone with dominant talents in execution who will make things happen and is good at dealing with problems, has a process-oriented mindset, and good communication skills. Someone who will:

• Be the partner of our legal team to provide comprehensive legal advice, from thorough trademark research, through strategy design to dispute resolution.

• Help our customers understand the trademarking process and the importance of brand protection and thus will have an essential role in sales

• Proactively communicate with potential customers, answer their calls and emails professionally and provide clients with great customer support

• Keep records of customer interactions, record details of inquiries, complaints, and comments, as well as actions taken

• Be the guide for our junior colleagues in processing orders, forms, and trademark applications

• Substantial work experience with trademarks or at least 3 years of experience in legal services - so the reliability in processes such as client intake, case management, and business operations is familiar to you

• Client-centric approach, strong communication skills, and love for the challenge of meeting new people and winning them over

• Independence, business-oriented mindset with the ability to take control of a situation, make decisions and anticipate obstacles

• Task management and critical thinking

• Fluent English in speaking and writing (C1 level) with a knowledge of legal English