Ema Oswaldová

Ema Oswaldová

VIP Travel Designer | Project & Account Management @ Pelicantravel.com
Digitálna Univerzita, 2025
Slovensko

S čím viem ako dobrovoľník pomôcť

marketingeventmanagementsocialmediakomunikaciaprojektový manažment+7

Viac o mne

I’ve always believed that the best results happen where analytical structure meets creative innovation.My career has been defined by taking end-to-end ownership of complex projects—whether that means navigating high-pressure situations for VIP accounts, negotiating with international B2B partners, or collaborating on fresh marketing campaign ideas.What sets my work style apart is a high degree of adaptability and innovative thinking. I enjoy looking at challenges from new angles, bringing creative ideas to the table, and actively contributing to campaign concepts, content creation, and digital strategy.Underneath my creative and innovative mindset is a calm, resilient core. High empathy and emotional intelligence allow me to build instant trust with demanding stakeholders, while my stress resilience keeps me focused on solutions when unexpected challenges arise.Where I thrive:

  • Key Account & Project Coordination: Managing high-stakes relationships, cross-functional tasks, and complex requests with high discretion and precision.
  • Campaign Ideation & Marketing Support: Contributing to creative campaign concepts, messaging, and digital content that engage audiences.
  • Human-Centric Approach: Combining genuine care for people with structured thinking to drive long-term loyalty.

Profesionálne skúsenosti

VIP Travel Designer | Project & Account Management @ Pelicantravel.com
Bratislava, Slovakia

• VIP & Corporate Account Management: End-to-end management of HNWIs —from initial concept to turnkey execution with a high degree of discretion.

  • Consultative Sales & Upselling: Developing tailored high-end solutions, analyzing client needs, and maximizing contract value within tight deadlines.
  • B2B Procurement & Negotiation: Leading negotiations with global DMC networks and luxury hotel chains to secure premium terms and VIP benefits.
  • Crisis Management & Retention: Resolving unexpected high-pressure situations, delivering precise client support, and building long-term trust.
  • Marketing & Content Strategy: Developing campaign concepts, creating social media content, and designing newsletter and campaign strategies for key destinations.
2025 - súčasnosť
Social Media Manager @ SATUR Travel
Bratislava, Slovakia

• Social Media Strategy & Campaigns: End-to-end management of Meta and LinkedIn platforms—from designing content strategies to developing creative campaigns and building brand awareness.

  • Content Creation & Paid Promotion: Producing high-converting visual and video content (Reels, Stories, copywriting) combined with targeted promotion and post optimization.
  • Event Management & Production: Planning, creative ideation, and execution of turnkey branded events to drive engagement and boost brand presence.
  • Performance Tracking & Analytics: Monitoring KPI metrics, preparing management reports, and continuously optimizing content based on audience insights.
2024 - 2025
Travel Consultant @ Pelikan.sk
Bratislava, Slovakia

• Sales & Advisory: Designing and selling complex travel packages using B2B platforms, GDS systems, and major tour operator reservation engines (GoGlobal, Hotelbeds, RateHawk, SPRK).

• Client Relations & Solutions: Actively consulting with clients, understanding their specific needs, and tailoring travel solutions to drive sales and satisfaction.

• Supplier Coordination & Booking: Managing end-to-end booking processes with international suppliers (flights, accommodation, transfers) and maintaining internal database records.

2023 - 2024
Customer Service Department @ Pelikan.sk
Zvolen
2022 - 2023
Internship Trainee @ Pelikan.sk
Zvolen, Banska Bystrica, Slovakia
2022 - 2022

Vzdelanie

Vysokoškolské
polročné štúdium
Digitálna Univerzita

Digitálna Univerzita je renomovaná súkromná škola, ktorá sa už 7 rokov špecializuje na profesionálne vzdelávanie marketérov a podnikateľov v oblasti online marketingu. Polročné štúdium pokrýva oblasti ako sociálne siete, SEO, PPC kampane, analytiku a ďalšie kľúčové digitálne stratégie. Program sa zameriava na aplikovanie teoretických poznatkov v praxi a prípravu odborníkov na reálne výzvy v online marketingu.

2024 – 2025

Preferencie

4 hodín / týždenne
  • neziskovke, škole
  • verejnej inštitúcii
  • startupu
  • študentskému projektu
  • dlhšiu dobu, aj niekoľko týždňov
  • krátkodobo, resp. max 3 konzultácie
  • na diaľku (online)
  • osobné stretnutia
  • Bratislavský kraj
5. 10. 2026

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