Hello from Vestberry! We expect to triple our customer base by the end of 2022 and are looking for graduates who will join our customer success team to work on client data cleanup, consolidation, and import. In the beginning, you will receive training with us in Bratislava to fully understand the data you will be working with. Afterward, you can work remotely and will work together with our customer success managers, which include:
Working with various financial statements (i.e. profit & loss, balance sheet, income statement) and other investment data (i.e. cap tables, transaction documents).
Partnering with our customer success managers to understand client data (Excel, Word, PDF) and agreeing on the proper steps to process it and prepare for import into our software.
Participating in the overall implementation project management and proposing solutions to improve our internal processes.
As you get familiar with our customers and their workflow, we expect this role could evolve into direct customer support and/or writing our documentation, so that you leverage your newly acquired knowledge and keep on developing.
We believe this is an excellent opportunity to get exposure to a startup environment and becoming part of our growth story. It is also an ideal gateway to the world of Venture Capital and Private Equity. You will have the chance to work with the data of industry leaders (like Atomico - the 2nd largest European VC), understand how they work, and gain analytical skills thanks to working with their most treasured data.
If that sounds like a match, do let us know! You could work with our two existing Customer Success Managers Naty, Andy, and Roman, who will not only give you valuable industry knowledge but will also challenge and help develop your time-management and problem-solving skills.
We believe this role is best suited for university graduates in accounting/finance/business/economics programs or related fields. However, we are also open to candidates from other backgrounds, including ambitious students that want to develop in this area.
Regardless of the specifics of your background, you should be able to demonstrate:
Interest in the world of finance/venture capital/private equity.
Self-discipline demonstrated by attention to detail and the ability to handle confidential information.
Strong organizational skills.
Proficiency with Excel and other Microsoft Office tools (PowerPoint, Word).
Communication skills that include professional English.
We believe Vestberry is an opportunity to work on a successful local project in the fintech sector with clients worldwide. It's still “just work,” and we try not to take ourselves too seriously, but we place importance on creating an environment where we can enjoy ourselves most of the time.
Vestberry isn't our first rodeo. While our average age is 30, we've already been through stuff, know where our boundaries are and have a culture where it's OK to admit we don't know something. That's why we love people who know more than us and frequently engage them as consultants or hire them full-time. Also, we have an atmosphere of mutual trust and growth. We share “typically hidden” details during our all-hands, answer all questions, and often have team-generated sessions where we learn from each other.
Vacation days & sick days: Take the time you need to recharge and come back full of new ideas and energy. Everyone is guaranteed a minimum of 20 - 25 vacation days.
Flexible hours & work from home: We let you structure your work schedule around your needs and it is up to you where you work. We welcome you to join us in the office from time to time.
MultiSport card: Everyone gets a fully paid MultiSport card to enjoy various sports and wellness facilities.
Quality time with the founders: Get 1on1 time with a founder to talk about anything. Share your ideas, ask for advice or just bond. Book one of the "Talk to me about anything” slots in their calendar.
Company offsites: Twice per year, we get away from the office for a few days, reflect, and have meaningful discussions about strategy, and the future of the organization.
Team breakfast: Twice a month, we take a long morning and catch up with colleagues from other teams on both work & fun topics over a delicious breakfast.
Great office location: We’ve got a private office within Campus Cowork in Bratislava's city center, overlooking the Presidential Palace (say hello to Madam President). There is a rooftop terrace on the 7th floor as well.
Pet-friendly colleagues: Most of our colleagues have a dog or other pets. We even have a #cutenessoverload channel on Slack where you share your cute pet moments. Anyhow, your furry friend is welcome to join you at the office.
Plants all around: Forget about the concrete jungle and unwelcoming office buildings. In the Vestberry office, there are more plants than people. Welcome to our jungle.
On-site coffee shop: Need a coffee break? Campus Cowork has an on-site coffee shop with great coffee and various snacks. Order a cup of coffee and head to the 7th-floor rooftop terrace to enjoy it.