As a fast-growing legal-tech company, our goal is to make clients feel satisfied and offer them the best possible user experience.
That’s why we are looking for a new Trademark Guru to help us achieve that. We don’t have to say that this role is crucial for our success.
We are looking for someone with dominant talents in execution who will make things happen and is good at dealing with problems, has a process-oriented mindset, and good communication skills. Someone who will:
Be the partner of our legal team to provide comprehensive legal advice, from thorough trademark research, through strategy design to dispute resolution
Help our customers understand the trademarking process and the importance of brand protection and thus will have an essential role in sales
Proactively communicate with potential customers, answer their calls and emails professionally and provide clients with excellent customer support
Keep records of customer interactions, record details of inquiries, complaints, and comments, as well as actions taken
Be the guide for our younger colleagues in processing orders, forms, and trademark applications
Substantial work experience with trademarks or at least 3 years of experience in legal services - so the reliability in processes such as client intake, case management, and business operations is familiar to you
Client-centric approach, strong communication skills, and love for the challenge of meeting new people and winning them over
Independence, business-oriented mindset with the ability to take control of a situation, make decisions and anticipate obstacles
Task management and critical thinking
Fluent English in speaking and writing (C1 Level) with a knowledge of legal English
- Opportunity to be a part of a disruptive force in the legal field - Learning opportunity in the area of IP law and litigation - Support in your professional growth, detailed feedback, and mentoring - Participation in international projects with exposure to the EU, UK, and US environment - Direct contact with clients and customers Competitive benefits package including perks, such as: - Employee stock options - Free lunch & all-day catering - Unlimited paid sick days - Flexible working hours, and you can work from home - In-house events and company retreats, all of which are family-friendly - All-hands company retreats twice a year in remote locations - Unpaid time off and sabbatical leave are open options - Relax in chill-out zones with games, books and comfy couches - Free access to more than 2,000 sport and wellness centres - A company gym in Bratislava HQ - An upgrade budget to spend on your hardware any way you want to